What is the Transfer Emergency Action Contact (TEAC)?
The Transfer Emergency Action Contact (“TEAC“) is a contact that each registrar must provide to ICANN through ICANN’s Radar Interface. This contact is to be used by other registrars, ICANN and the registries if there’s a need to quickly address issues with domain transfers between two registrars. The contact must respond (non-automated) to inquiries within four hours, though the final resolution may take longer.
The TEAC is part of the Inter-Registrar Transfer Policy (IRTP).